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SeSys Limited Privacy Policy

This privacy policy applies to all personal information provided to SeSys Limited (registered number 4753410) whose registered office is at Unit 1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG. In this privacy policy a reference to "we", "us" and "our" is a reference to SeSys Limited and our "Site" is our website www.sesys.com.

"Personal data" refers to information provided to us in relation to the company who employs you, or the company/business/consultancy that you operate and/or own. This includes name, company addresses, email, telephone etc.

The information is collected via formal meetings, introductions via exhibitions, telephone conversations and recommendations. We do not buy in marketing lists and we do not telemarket. We are registered to receive notifications of pending contracts from Government portals including ProContract Notifications and will only contact you if our product range is a fit for the requirement/need posted by the requisitioner(s).

Our privacy policy details the information we collect, how we will use it and how we will protect the information that you provide.

We are the data controller for the purposes of the General Data Protection Regulation 2018.

Quick Summary

We are committed to preserving the privacy of our customers and visitors to our website, while providing individuals with the opportunity to receive products and services that enhance your business activities.

We will collect the information given to us when you fill in forms during exhibitions, on our website or in any correspondence you have with us.

We may use this information to ensure that our Site works in the best way for you, and to provide you with information, newsletters or details of products or services that we think will be of interest to you, where you have requested us to do so. We will also use the information to perform any services we provide to you, or to notify you about any changes to our service.

We will keep your personal data confidential and will never sell or disclose your data outside of our corporate group, except to those we work with and in order to fulfil a contract.

We will take all reasonable steps to keep your information up to date and will only store your information for as long as we feel is necessary.

You have a right to ask to see the data we hold on you, to change your marketing preferences, or to unsubscribe from any communication we send to you. Please contact us at info@sesys.com or 01730 230530.

Information We May Collect from You

We may collect and process the following data about you:

  • The information is collected via formal meetings, introductions via exhibitions, telephone conversations, recommendations and information that you provide to us by filling in the forms on our Site, such as when you request a quote or a call-back, or when you correspond with us by phone, email or otherwise. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our Site.

  • If you contact us by email or other means, we may keep a record of that correspondence and the information you provide at the time.

  • This information may include your name, business, address, email address and phone number, financial and credit card information, and details of our correspondence with you.

  • We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our Site and of the fulfilment of your orders.

  • Details of your visits to our Site and the resources that you access and this may include your IP address, operating system and browser type.

  • Information about your use of this Site by using a "cookie" file that is stored on the hard drive of your computer. Please refer to the following section for more information regarding cookies.

Cookie Policy

Cookies are sometimes used to improve the web site experience of a visitor to a web site. We may sometimes use cookies on this web site to record aggregate statistical information about the visitors to our site and the use that our visitors make of the web site. When collected this information is solely used by us to improve our web site. Where used cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and is then stored there and transferred to us where appropriate to help us to improve our web site and the service that we provide to you. All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

What is a Cookie?

A cookie is a small file that is sent from a website to be stored in the user's computer or mobile device when using an internet browser. When the browser visits the same website in the future, the data that was collected is used to improve the user's experience. While Cookies contain a unique identifier, they cannot be used to personally identify the user. Cookies can also be used to record information such as the duration of your visit (session cookies), when you leave the site and later return (persistent cookies) and how you interact with the website (tracking cookies).

Google Analytics

SeSys employs Google Analytics to improve visitors experience when visiting our site. This helps us to recognise how visitors come to the SeSys site, what pages they view and what paths they take when navigating the site. Google Analytics does not provide us with the ability to identify you personally and the data is only used to help us improve our site.

Below is a list of Cookies that may be used on the SeSys Website:

Session Cookies

These support essential functionality such as recording your logged-in status for the duration of your visit. As soon as you leave our website these cookies are removed.

Tracking Cookies

These allow us to recognise when a user returns to our Website. We can see which of our web pages have been viewed, what options have been selected and the path taken when navigating through our site. We use this information to improve the usability of our website.

How to Block Cookies?

By visiting the SeSys website we have assumed that you agree to the placement of cookies on your computer or mobile device. If you would prefer to block these cookies, then you can do this by configuring your browser settings - please refer to www.aboutcookies.org for details on how to control or delete cookies in your browser or please refer to your product manual for mobile devices.

How We May Use Your Personal Data

We may use your personal data in the following ways:

  • To ensure that content from our Site is presented in the most effective manner for you and for your computer.

  • To send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with any communication preferences that you may have indicated when you completed a data capture form. 

  • To carry out our obligations arising from any contracts entered into between us.

  • To notify you about changes to our service.

  • To investigate, respond to and resolve complaints and service issues (which may include your communications).

Storage of Your Personal Data

The data that we collect from you will be stored securely in the UK. It may also be processed by staff operating outside the EEA who work for us. By providing your personal data, you agree to this, storing or processing. We use 'offsite' IT hosting and maintenance servers. These are also based in the UK. No third parties have access to your personal data unless the law allows them to do so.

SeSys Limited has implemented reasonable technical and organisational security measures to help protect against unauthorised access to or unauthorised alteration, disclosure, or destruction of personal information.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

How Long We Store Your Personal Data

We retain the personal data you provide as needed to provide you services as listed in this policy. Data may persist in copies made for back up and business continuity purposes for additional time, including information required for regulatory and legal compliance.

We regularly review the length of time we keep your data and will keep it only for as long as required for the purposes for which it is supplied.

We will update, archive or securely delete information if it goes out of date and is no longer needed for the purpose or purposes for which it was collected.

Disclosure of Your Personal Data

We will keep your personal data confidential.

Other than using your personal data as set out above, we will never disclose or sell your personal data outside our corporate group, except to third parties who will use your data for the performance of any services that we provide you, and who are under a duty of confidentiality. We will seek reasonable assurances from that third party that the personal information will be processed for legitimate reasons and appropriately protected.

We may also have to disclose your personal information:

  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of SeSys Limited, our customers, or others; and in connection with our Terms of use and other agreements; or

  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We will take all reasonable technological and organisational measures protect your personal data.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes.

You can also exercise your rights at any time by changing your marketing preferences, unsubscribing from the communication we send to you, or by contacting us at info@sesys.com, by post to Unit 1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG or telephone 01730 230530.

You have a right to ask us to provide a copy of the personal data we hold about you and, where you do, we will do this free of charge, except in the event that a request is deemed manifestly unfounded or excessive.

The information collected will only be used to send you the information you have requested and to provide information that may be useful to you.

The accuracy of your information is important to us. If any of the other information we hold is inaccurate or changes in any way, or if you simply wish to check that the data you have shared with us is up to date, please contact us on 01730 230530 or email us at info@sesys.com.

General

To provide increased value to users of our websites, we may provide links to other websites or resources that are not part of SeSys Limited. We do not exercise control over these websites or their privacy practices, and any information you provide is subject to the Privacy Policies of those websites, and not this Policy.

Our website contains business-related content and is specifically aimed at and designed for use by adults. SeSys Limited does not knowingly solicit or collect personal information from or about individuals under the age of 18 years.

Any changes to our privacy policy in the future will be posted to our Site.

All comments, queries and requests relating to our use of your personal data are welcomed and should be addressed to info@sesys.com, by post to Unit 1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire,
GU32 3QG or telephone 01730 230530.

 

Copyright ©2015 SeSys Limited. All Rights Reserved. Registered in England & Wales 4753410